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Connect With Customers
Connect With Customers
Engage with customers using email marketing, Intercom and more.
38 articles in this collection
Written by
Jared K
Start Socializing
Sell More With Social Media
Turn millions of people on to your products with tweets, posts and pins — right from your Volusion store!
Written by
Jared K
Updated over a week ago
Posting to Social Networks from Your Dashboard
Tell the world about your products and promotions! Post to your social networks right from your Product and Category pages.
Written by
Jared K
Updated over a week ago
How to Create a Storefront Email Contact Form
You may want to offer a simple email contact form on your storefront to allow visitors to send you a message with minimal effort.
Written by
Jared K
Updated over a week ago
Interact Even More
How to Identify Whom You Have Sent Newsletters to
Want to see to whom you've sent newsletter? Just follow this easy step!
Written by
Jared K
Updated over a week ago
Newsletters
Newsletters are an excellent way to keep your customers informed about new products, deals and promotions. Learn more here.
Written by
Jared K
Updated over a week ago
How to Add Custom Fields
Custom Fields let you get to know your customers even better. Here's how you can edit them! 👋
Written by
Jared K
Updated over a week ago
How to Create Newsletter Signup Forms in Your Nav Menu Promotions
Want to get more people to sign up for your newsletters? Here's how you can get their info! 👋
Written by
Jared K
Updated over a week ago
Newsletter Signup with Google reCAPTCHA
reCAPTCHA can make your Newsletter signup process safe and easy for your customers.
Written by
Jared K
Updated over a week ago
How to Troubleshoot Broken Email Newsletter Images
Need to troubleshoot some broken images in your email newsletter? We have the answers here!
Written by
Jared K
Updated over a week ago
Wholesale Customers
We have some specific advice for stores with wholesale customers. Learn more here!
Written by
Jared K
Updated over a week ago
How to Create Membership Products and Incentives
Incentives and memberships are a great way to keep customers coming back for more. Read on to learn how to set them up in your store! 🍖
Written by
Jared K
Updated over a week ago
Volusion Live Chat Integration
Our Live Chat feature keeps you and your customers in sync, so you can answer their questions ASAP. Learn more about it here! 💬
Written by
Jared K
Updated over a week ago
Volusion Live Chat Settings
Here are some handy features to help you make the most of Volusion's Live Chat feature!
Written by
Jared K
Updated over a week ago
Anonymous Customer Accounts
It's easy to create anonymous accounts to protect customers' privacy. Learn more here.
Written by
Jared K
Updated over a week ago
How to Add Custom Fields to the Checkout Page
Make your order processing page more interactive – and more informative – by adding custom fields to ask your customers questions! ❓
Written by
Jared K
Updated over a week ago
How to Use Custom Fields to Gather Marketing Data
Custom fields can help you dive even deeper into customer data. Learn all about creating and using them here! 👕
Written by
Jared K
Updated over a week ago
Customer Account Management
Managing your store's customers is a vital part of your business and Volusion makes it easy.
Written by
Jared K
Updated over a week ago
Using iContact With Volusion
iContact can be a great asset for your store. Learn more about using it here!
Written by
Jared K
Updated over a week ago
Customer Access Keys Table
Need to learn more about the Customer Access Keys Table? We've got you covered!
Written by
Jared K
Updated over a week ago
Email Account Limits for Use With the Volusion CRM
Volusion's CRM makes interacting with customers even easier. Find out more details about email account limits in this article!
Written by
Jared K
Updated over a week ago
Customer Settings
Customer Settings let you get personal with your shoppers. Learn all about them here.
Written by
Jared K
Updated over a week ago
Get Feedback
Google Customer Reviews Integration
Google Customer Reviews is a free tool that helps you collect feedback from your shoppers.
Written by
Jared K
Updated over a week ago
Newsletter Best Practices
There are a couple handy rules to follow when crafting your newsletters. Learn more about them here! 📰
Written by
Jared K
Updated over a week ago
Customer Reviews of Your Products
Let customers write reviews of your products so you can keep sales going strong.
Written by
Jared K
Updated over a week ago
How to Create a Site Review Page
Learn how to create a Review page to give customers a place to voice their opinions about your overall site! 🗣️
Written by
Jared K
Updated over a week ago
Order Review FAQ
Need to learn more about Order Review? We have the answers here.
Written by
Jared K
Updated over a week ago
Get Personal With Your CRM (Customer Relationship Management) System
As a store owner, you’ll frequently receive inquiries from customers about products, orders and more. That's where your CRM comes in! 📞
Written by
Jared K
Updated over a week ago
Watch & Learn
VIDEO: CRM (5/6): How to Manage CRM System Tickets
Volusion's CRM can help you manage customer contacts in a timely and efficient manner.
Written by
Jared K
Updated over a week ago
VIDEO: CRM (4/6): How to Create a CRM System Ticket
CRM System tickets can help you solve customer issues in a quick and easy manner.
Written by
Jared K
Updated over a week ago
VIDEO: Live Chat (1/2): How to Use Volusion Live Chat
Live Chat lets you communicate directly with your customers, and that is a good thing.
Written by
Jared K
Updated over a week ago
VIDEO: Customer Reviews (3/3): How to Manage Customer Reviews
Make the most out of Customer Reviews by managing what your customers see.
Written by
Jared K
Updated over a week ago
VIDEO: Customer Reviews (2/3): How to Enable Customer Reviews
Customer reviews can be a great tool for promoting your products. Here are some tips for setting them up.
Written by
Jared K
Updated over a week ago
VIDEO: Customer Reviews (1/3): Introduction to Customer Reviews
Looking to get started with Customer Reviews. We can help.
Written by
Jared K
Updated over a week ago
VIDEO: Live Chat (2/2): How to Upload Your Logo
Your logo is your brand identifier. Let's take a look at uploading on onto your Volusion store.
Written by
Jared K
Updated over a week ago
VIDEO: CRM (6/6): How to Use CRM Signatures
Signatures create a standardized closing for all your CRM messages.
Written by
Jared K
Updated over a week ago
VIDEO: CRM (2/6): How to Create CRM System Classifications
Written by
Jared K
Updated over a week ago
VIDEO: CRM (3/6): How to Set Up POP3 for the CRM System
Mail settings for the CRM can be tricky. Let us walk you through configuring POP3.
Written by
Jared K
Updated over a week ago
VIDEO: CRM (1/6): How to Create CRM System Departments
How to Create CRM System Departments
Written by
Jared K
Updated over a week ago