Whether you’ve been selling online for years or this is your first venture into the world of ecommerce, Volusion has the power and flexibility to help you make your online store a success.
Your new Volusion store comes equipped with many features and tools. Here’s a basic break-down to help you quickly get familiar with them.
Design & Customize
Make It Unique
First impressions matter. Your customers will begin deciding whether or not they want to shop with you the minute they see your store. Having a well-designed, professional-looking and easy-to-use website will help your shoppers feel confident about buying from you.
Imagine, having a team of hundreds of designers working for you to make beautiful-looking websites that are organized and easy on the eyes — some at no extra cost to you. That’s what you have with our free and premium themes. Or, if you prefer, we can create a custom design just for you.
Once you’ve chosen the look and feel for your site, we’ll help you install your new theme in a few easy steps.
Add Your Logo
Making your logo visible and prominent throughout your website lets your customers know they're in the right place, and also helps brand your business. We’ll help you upload your logo to your storefront, emails, invoices, etc. We’ve even got some tips for creating and adding a favicon, which is a small icon that also helps with brand recognition.
Don’t have a logo yet? We offer a variety of personalized design packages to fit every business and budget.
Stock Your Shelves
Once your store design is ready for it’s close-up, it’s time to add products. Your product listings can be as simple or sophisticated as you want them to be. You have full control over everything from product images and descriptions to discounts and promotions.
You also have the ability to create product categories to organize items so your customers can always find what they're looking for.
Set Up & Organize
Set Up Your Domain Name Server (DNS)
All Volusion stores begin on a server-specific internal address. In order for your domain name to resolve to your store, you need to set up DNS hosting. If you're using a subdomain (e.g. store.yourstorename.com or shop.yourstorename.com), you’ll need to point your subdomain at Volusion so customers can find your store when they enter your domain name into their web browser.
Secure Your Site
These days, protecting identity and financial data is crucial. You don’t want to end up as one of those businesses shamed by the media for a security breach that exposes all their customers' info.
A Volusion Secure Sockets Layer (SSL) certificate protects you, your business, and your customers by turning sensitive data into secure code. If you’re receiving payments directly through your online store, you need an SSL certificate. Keep in mind that installing your SSL certificate will take several business days, so you’ll want to get the process started early on.
Collect Your Money
Your customers like options. By offering a variety of payment methods, you make it that much easier to shop with you. Your Volusion store can be set up for a number of payment options including credit cards, electronic checks, PayPal integration and more. You can also configure your sales tax settings with a number of flexible options.
If you plan to accept credit cards, the Verified Volusion Merchant program makes it easy for your shoppers to complete their orders and pay for their merchandise without ever leaving your store — no redirects to third-party websites.
Fill Your Orders
You can’t personally hand your merchandise to everyone who shops in your store, but shipping their orders to them quickly and affordably is the next best thing. We work with carriers who know how to deliver.
Explore & Discover
The Knowledge Base and MyVolusion
Our support area — the Knowledge Base — will be your go-to resource for instructional videos, articles and manuals to build, manage and expand your online store.
Additionally, as a Volusion merchant, you also have access to a full-featured account management and information system — my.volusion.com — where you can view messages from Volusion, contact Volusion support, view your monthly billing information, manage your account and more.
We’ve Got a Blog for That
For practical advice and industry insight to boost your business, look no further than Volusion's Ecommerce Insights Blog. Our industry-leading articles will help you stay plugged into the latest trends, and miles ahead of the competition, so be sure to bookmark it for future reference.
We’re here to help with every aspect of your online business, so take advantage of our experience, knowledge and resources to make sure you’re set up for success. Learn more about all the ways we can help your business with:
As your trusted partner in online retailing, we’re here to help you succeed. We offer a robust ecommerce platform — including everything from themes to secure shopping cart software to industry-leading articles — that’s fully customizable to meet your specific needs. We can’t wait to help you start selling.
Not a Volusion merchant, yet? Sign up for a free trial.