Welcome to Volusion. We're excited to have you onboard, and you're probably excited to start building your store.

The first thing you need to do is log in to your store's Admin Area and provide some basic information about your business. This is not only the basis for how your store will appear to customers, but it also enables some automated functions like emails, shipping, and more.

Company Information

To complete your Company Information, go to Settings > Company in your Admin Area, where you'll find some basic information to fill out. 

Here's some info that you might need to know for this page:

  • Company Name (the name you want to appear on all documents that your store generates, such as emails).

  • Website Title (how you want your store name to appear in web browsers).

  • Company Address (the address you use for tax purposes).

  • Email (the email address customers can use to contact your store).

  • Additional Email Settings (allows you to add separate emails for different purposes — see more info below).

  • Domain Name (the name that will appear in the URL of your store).

Additional Email Settings

Your store’s settings default to your primary email, but you can specialize messages even further with these fields:

  • Send Order Notifications To (when you get a new order, a notification will be sent to this address).

  • CC Orders to (additional email addresses that should receive order notifications).

  • Send Billing Emails From (the email you want to use to send billing notifications).

  • Send Affiliate Applications To (the email that receives a notification when someone requests to be an affiliate).

Terms and Conditions

When customers sign up for an account with your store, they’ll be presented with a basic set of legal terms and conditions. If you want to handle the legalese, you can modify the terms as you see fit or even create your own!

Note: this field contains some programming jargon, such as $(CompanyNameLegal). We recommend that you don’t remove or modify these variables, to avoid any system errors!

Configuring Your Domain Name

If you don’t already own a domain name, you’ll need to purchase one! See Choosing a Domain Name.

A Quick Note on Domain Names and SSL Certificates

If you’re planning to receive credit card payments directly through your store, you'll need an SSL certificate to make sure that shoppers' personal data is secure!

New Volusion stores include an SSL, so you do not have to worry about getting one.


If you have any additional questions about this process, feel free to contact us.

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