This article covers how to integrate with the legacy product PayPal Payments Standard, which you can use with any PayPal account. If you want to accept PayPal payments through your store, we highly recommend using PayPal Express instead.

For information on using the PayPal Payments Pro gateway service, please see "How to Set Up the PayPal Pro Credit Card Gateway".

Configuring PayPal Standard With Volusion

To get started, you need your primary PayPal email address. To find it:

  1. Log in to your PayPal account.
  2. Go to Profile > Add or Edit Email. If you see more than one email address, find the one with the status of Primary – you must use this one with Volusion as errors may occur otherwise.
  3. Next, go to Settings > Payment in your Volusion Admin Area.
  4. Click on the More Payment Types tab, select PayPal, and select Standard Payments.
  5. In the PayPal Email Address field, enter the primary email address for your PayPal account.
  6. Click Save.

Now your customers will be able to choose PayPal as a payment option during checkout. Once your customers have chosen this option and have completed their order, they will be redirected to to complete payment for their purchase.

Receiving Payment Via PayPal

Once an order has been submitted to your store with PayPal as the selected payment option, the order payment status will be marked as Awaiting Payment. Once notification of payment is received from PayPal (via Instant Payment Notification, or IPN), the order status will change to Processing, and you will see the PayPal payment details in the Payment Log. Note that due to the nature of PayPal's basic service, you cannot directly collect payment from your customers via PayPal within your Volusion Admin Area.

Just as with online auctions, it is up to your customers to follow through and submit payment for their orders to your PayPal account. We highly recommend that you check your PayPal account to verify payment before shipping orders to customers who have chosen to submit payment via PayPal.

Note that the Receive option within an order's details page will be inoperable for orders that have been paid for with PayPal.

Additional Information

When you use PayPal Standard with your store, you cannot use the Void or Credit functions of the software. If you need to credit or void a customer’s account, you need to do so through PayPal directly.

To finish setting up your PayPal account to send instant payment notification to Volusion, see "How to Troubleshoot PayPal Standard". Note that you do not need to manually configure a Return URL because the value is sent to PayPal by Volusion. The above article also discusses troubleshooting PayPal errors. For additional information on PayPal errors, see "PayPal Errors in Volusion".

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