If you're registered with UPS to receive live shipping rates, please note that in order to provide live rates to your customers, all active UPS shipping methods in your store must be properly configured with the appropriate UPS Service Codes.

By default, these service codes are pre-programmed into your store's shipping database. However, if you have modified your individual UPS shipping methods from the default settings, we recommend you review the proper service codes to ensure live rate functionality.

Note that shipping methods without the correct Service Code assigned to them will not be able to obtain live rate information from UPS's shipping rate system. Below, you'll find a list of service codes for your store's default UPS methods.


Method Name: UPS Standard
Service Code: 11

Method Name: UPS Ground
Service Code: 03

Method Name: UPS 3 Day Select
Service Code: 12

Method Name: UPS  2nd Day Air
Service Code: 02

Method Name: UPS 2nd Day Air AM
Service Code: 59

Method Name: UPS Next Day Air Saver
Service Code: 13

Method Name: UPS Next Day Air
Service Code: 01

Method Name: UPS Next Day Air Early A.M.
Service Code: 14

Method Name: UPS Worldwide Express
Service Code: 07

Method Name: UPS Worldwide Express Plus
Service Code: 54

Method Name: UPS Worldwide Expedited
Service Code: 08

Method Name: UPS World Wide Saver
Service Code: 65


To edit the service codes for any individual shipping method, go to Settings > Shipping, find the UPS tab under Choose Carrier, and click the Edit (pencil) icon beside the shipping method you want to edit. You can also make edits from the full list of shipping methods by going to Settings > Shipping, and clicking the Edit All link beside the Choose Carrier heading.

Additionally, Volusion recommends against deleting any records from you store's Shipping table. For shipping methods you don't want to use, simply deselect the Active option to disable it.

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