Shipping has been the one thing that sets the online shopping experience apart from traditional in-store shopping. On the one hand, it’s convenient because it brings items right to the customer’s door. On the other hand, it’s an added expense to the cost of the item.
To stay competitive, you want to offer your customers the most efficient and affordable shipping methods possible. Maybe even offer it for free to reduce any second thoughts.
Besides connecting your store to an integrated shipping carrier for live rates, we offer many options so you can customize your shipping settings to your — and your customers’ — liking.
Some shipping options, like tiered shipping, are used instead of live rates. Others, like free shipping, can be used along with live rates to create incentives or promotional deals for your customers.
Fixed shipping can be used to give each product an exact shipping cost. By adding a fixed shipping cost to a product, you add a fixed amount to the total shipping cost every time that product is added to a cart.
This means that adding two fixed shipping products to the cart will add the fixed shipping amount twice. For this reason, we recommend that you only use fixed shipping for very large, delicate or oddly shaped products, as those products will often need to be shipped individually.
See Fixed Rate Shipping for more information.
Everybody loves to get something free and free shipping may put you ahead of the competition with brick and mortar stores where the customer can just pick up the item at no extra cost.
You can limit your store's free shipping offer to certain products or order totals. You can also limit free shipping to certain countries and states.
For example, you can offer free shipping for $50+ orders in the United States, and free shipping for $100+ orders for other countries.
For more information, please see the Free Shipping section of our main Shipping article.
Tiered shipping can be used to set up multiple shipping rates for your store, based on order weight or cost, without connecting with a live-rate production server. If you prefer not to register with a shipping carrier or if you change carriers often, tiered shipping may be a good solution for you.
For example, if you want 0-3 lbs. to be a $5.00 flat rate, 3-6 lbs. to be a $10.00 flat rate, and 6.1+ lbs. to be $15.00 flat rate for shipping, you can set up these shipping “tiers” easily.
To learn more about Tiered Flat Rates, see Flat Rate Shipping.
In-store pickup can be activated as a shipping choice if you would like to offer customers the ability to pick up their orders at your physical storefront. You are also able to limit this shipping method to only customers in your company's state or a neighboring state.
See our main Shipping article for more information.
Negotiated Live Rates
Negotiated live rates are for merchants who have made arrangements with their chosen live-rate shipping carrier. You will need to contact your preferred shipping carrier to set up negotiated rates for your shipper account. Once the negotiated rates are configured with your shipping carrier account, we will pull the rates into your store to offer to your customers.
Learn more about negotiated shipping rates.
Advanced Shipping Settings
Advanced shipping settings allow you to set an additional weight or cost to all orders, choose your delivery confirmation and more.
Not all packages are alike. By customizing your shipping rates, you can offer your customers the most convenient and affordable ways to get their packages from your store to their door.