Disclaimer: We recently redesigned our Admin Area. Your store may look different than the one shown in this video, but most click paths were not affected.

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To print an order invoice or packing slip, go to Orders > Process Orders and select the order ID you’d like to work on. There are two options under the Print section: Invoice and Packing Slip. The templates are practically identical, except that the invoice has price information and the packing slip does not.

To print a shipping label, click the name of the carrier that you’re using for this order. You can see the shipping method the customer selected under the Tracking section.

Fill out the shipping label template, click Get Rate, then click Get Label. At the top, there’s a section called Your Labels and Tracking Numbers. To print the label, click View / Print Label and use your browser’s print function to print a copy. Keep in mind that you cannot directly pay for postage through the Volusion system. This label function is provided to save you the time of filling out a carrier label manually.

Once you generate a shipping label, the tracking number is automatically populated in the tracking section. Your customer can view this tracking link from their account page, and from the Order Shipped email notification.

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