By default, the IDs for certain values within your Volusion store begin at a low number. However, customizing where these numbers begin is easy as 1, 2, 3. Choose your base number for Customer IDs, Order IDs, Purchase Order IDs and RMA IDs so that they’re easier for you to keep track of.

⚠️  Good to Know: 

  • IDs within your store can be increased, but they cannot be decreased
  • Increasing IDs does not affect data already in the system; only new data created within the specified table
  • There is no limit to the number of times IDs for any of the 4 tables can be increased
  • Any changes you make are permanent 
  • You’ll need to close your store while you make updates to your IDs (During this time, customers will see your store’s maintenance message when they visit your domain)

How To Increase ID Numbers

  1. In your Admin Area, go to Settings > Maintenance
  2. Click Close My Store
  3. Click on the Auto-Increment Current OrderID Numbers link
  4. From the Table menu, select the group of IDs you want to increase
  5. From the Numbers to add, select the interval to add to the table's IDs (1, 10, 100, or 1000)
  6. Click Add This Value (For example, if your most recent Order ID is 50, the next order placed in your store will be assigned an ID of 1051 if you choose to increase the Order IDs table by 1000; the following orders will have IDs of 1052, 1053, etc.)
  7. Return to the Maintenance page and click Open My Store

Repeat the above process until you're satisfied with the ID numbers for the table you selected.


It’s your store, so set up your IDs your way to make it easier to track customers, orders and even your marketing efforts. Just add an increment to your default IDs and — voila — higher numbers instantly! 👍

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