Not sure what cookies are? They exist on every website, and you can learn more about them here.

This article lists the most common cookies your Volusion store uses when shoppers visit your storefront. We've broken out the different types below so that you can determine which non-essential cookies to disable or disclose to customers.

(If you are using the VOLT version of our software, please see cookie details here.)

For transparency reasons, EU merchants — and stores that cater to EU customers — will want to provide shoppers with a list of the cookies used on their website. See our article on European Cookie Legislation for more details.



Strictly Necessary Cookies

In the world of baked cookies, chocolate chip are a classic, a staple. Well, there are some cookies of the computer kind that you similarly can’t go without. They enable the Volusion storefront to function, and cannot be disabled without crippling the shopping cart and browsing experience for customers.


Easy for you to say! Actually, all of those crazy x’s are there for a reason. This is an ASP session cookie that identifies the customer’s current session with the server. This cookie does not contain any content other than the session ID (indicated in the cookie name by "XXXXXXXX")


This cookie allows customers to add items to their shopping cart. An ecommerce essential! Without it, customers couldn’t proceed to the checkout page.


This cookie stores any site settings for that session. It does not contain any content other than the session settings. For example, if a customer selects to display 24 results per page on Search Results and Category pages, this cookie will store that setting throughout the customer’s browsing experience.


This cookie is a session login token that gets set when a customer logs into your store. It’s necessary for your customers to be able to log in, and allows them to check out as a returning customer. 

back to Contents

Functionality Cookies

You know when you veer from your standard cookie recipe to add some enhancements like nuts or spices? Well, functionality cookies are kind of like that. They’re used for some of the more special features available with Volusion. You can disable these features to prevent these cookies from being stored on customers’ browsers.


This cookie stores the ProductIDs of the last items viewed by a customer on your store. It’s used to control the My Recent History functionality, which can be set to appear at the bottom of all product pages as your customers browse your site. 

If you want to disable this feature and prevent the cookie from being placed on your customer’s computer …

  1. Go to Inventory > Products

  2. Click the three-dot actions menu icon

  3. Select All Products Settings

  4. Scroll to find the variables titled Display Product History and Enable Recent History Images and disable them


This cookie comes from AddThis. Volusion's integration with AddThis allows share buttons (Twitter, email, etc.) to appear beneath your product images. To disable this share feature and prevent the cookie from being placed on your customer’s computer:

  1. Go to Inventory > Products

  2. Click the three-dot actions menu icon

  3. Select All Products Settings

  4. Scroll to find the variable titled Enable Share Button and disable it

back to Contents

Functionality Cookies: Affiliate Program

Just like Girl Scouts sell cookies to help the troop (Thin Mints, anyone?), affiliates help you sell your products, and they have special cookies of all their own.


This cookie is used to indicate the site from which the customer navigated to the Volusion store. This helps merchants see where customers are coming from!


This cookie is used to tell the Volusion store which Affiliate should get credit/commission for items purchased through the Affiliate link.


This cookie is used to ensure that the affiliate link does not get click-through credit on each page load.

Additionally, you can prevent long-term tracking via cookies by making a simple change in your store Admin Area:

  1. Go to Marketing > Affiliates

  2. Select Affiliate Settings from the Filter menu

  3. Enter "0" as the Value for the Affiliate Track Days field

  4. Click Save

back to Contents

LocalStorage for Product Comparison Functionality

LocalStorage is an alternate Javascript-based method to store local data without using cookies. The Volusion software uses LocalStorage to enable the Product Comparison feature.


This is the key of the LocalStorage object used by the Product Comparison feature in Volusion. 

This LocalStorage stores the product codes of the products that customers select to Compare when they’re browsing your store. This way, they can see how their selected products stack up later, when they click Compare.

To disable the Product Comparison feature and prevent the LocalStorage object from being set on your customer’s browser:

  1. Go to Design > Product Display Settings

  2. Scroll to the bottom and expand the Product Comparison Page section of the page

  3. Deselect both Enable Product Comparison for Categories and Enable Product Comparison for Search Results

  4. Click Save

back to Contents

The above information can help you to comply with all European Cookie Legislation. For more information, you can also check out our articles on Obtaining Explicit Consent for Cookies and Third-Party Cookies.

Did this answer your question?