What is browser cache? 

The browser cache is a temporary storage location on your computer for files downloaded by your browser to display websites. Files that are cached locally include any documents that make up a website, such as HTML files, CSS style sheets, JavaScript scripts, as well as graphics and other multimedia content.

When you revisit a website, the browser checks which content was updated and only downloads updated files or what is not already stored in the cache. This reduces bandwidth usage on both the user and server side and allows the page to load faster. 

That’s a good thing, right? In most cases, yes. However, if caching keeps you from seeing the most updated version of your website, that can be problematic.

What can I do? 

Clearing the cache for a single page is a simple task, done with a few clicks of the keyboard. To conduct a “hard refresh” on a page, follow these steps:

  • Windows and Linux browsers: CTRL + F5
  • Safari (MacOS): Option + Command + E, and then Command + R
  • Chrome and Firefox for Mac: Command + Shift + R

Did that work? Great! If not, it might be necessary to clear your entire browser cache. That is a little more involved and may be different depending on the browser you are using. We've got you covered with specific instructions on all major browsers below:


Clearing your browser cache assures that you are seeing the most recent version of your website and also helps to ensure that the Volusion software is running at peak efficiency. For any issue that involves not seeing updates, or the software not behaving in the way you expect it to, clearing the cache may easily solve your issue. So, give it a shot!

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