As a busy store owner, there are times when you need to look up an order lightening-fast. ⚑ The search function on the orders page offers a couple different ways for you to sift through your store's orders, depending on what information you have readily available.

Ship Date

To search by the shipping date, 🚚 Β enter it into the search box field as: MONTH day year. For example, "AUG 29 2012". If you use any other format, you won’t find any results.Β 

Customer IP Address

To search by the customer’s IP address, enter the number into the search box field as: nn.nn.nn.nn. To return a range, just enter part of the address. For example, entering "36.12." will return all orders placed from IP addresses 36.12.0.0 to 36.12.255.255.

Summary

Looking up an order shouldn’t be a headache. 😧 Β With your Volusion store, it’s easy to find the order you need, when you need it!Β 

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