Maintaining a Volusion-hosted email account is a great way to stay connected and in communication with customers, vendors, and partners. There are several ways to access your account. You can log in to your mail account(s) using the Volusion Web Mail Interface at webmail.volusion.com, or you can use Microsoft Outlook (or another email client such as Apple Mail).

If you choose to use your Volusion mail with an outside email client, you can configure either POP-3 or IMAP settings. For more information, please visit the Rackspace Email Help Portal. Once you log in with the email address and password for one of your Volusion-hosted accounts, you'll be able to search Rackspace's knowledge base for answers.

Notes on Setting Up Email

Note that Volusion does not provide support for configuring mobile devices for use with Volusion-hosted email. Please contact your mobile service provider if you need assistance. For information on configuring your email for iPhone, Android, Blackberry, or a different mobile device, please visit the Rackspace Email Help Portal.

Depending on your ISP, you may experience a delay in emails being sent due to constraints the ISP has placed on the SMTP protocol. This is a confirmed issue with AT&T, SBC, Comcast, and Insight Broadband services and it is likely an issue with many others.

If you are experiencing this issue, please see "Delays Sending Email With Volusion Using Outlook or Other POP Email Clients".

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