Mirror mirror on the wall, who’s the fairest of them all? Why, it’s your site of course! And that’s why you might want to create more than one of them.

Mirroring saves you the time and energy of constructing a whole new, similar site by creating an exact copy of all the store data from one account to another (minus the customer credit card information). The end user of the mirror site can then make changes to the site’s look and feel so it reflects their brand and meets their specific needs.

How to Obtain A Mirror Site

The fee for a mirror is $49. However, if the mirror is part of a new store order, the mirror fee will be waived. 👍  The new "mirror" store must be able to accommodate the number of products of the original store.

  1. Log in to your MyVolusion account
  2. From the menu on the left, click Create a ticket
  3. From the Category drop-down menu, select Billing
  4. From the Service drop-down menu, select Online Store
  5. Complete the ticket message using the messaging guidelines below.

If the store is being mirrored to a partner account, both the partner and the customer will need to log in to their individual accounts and submit separate tickets to billing with the following verbiage:

Ticket from partner:

"I accept the mirror from [DOMAIN NAME] to [DOMAIN NAME]."

Ticket from customer:

"I approve the mirror from [DOMAIN NAME] to [DOMAIN NAME]."

If the store is being mirrored from a partner account, both the partner and the customer will need to log into their accounts and submit a ticket to billing with the following verbiage: 

Ticket from partner:

"I approve the mirror from [DOMAIN NAME] to [DOMAIN NAME]."

Ticket from customer:

"I accept the mirror from [DOMAIN NAME] to [DOMAIN NAME]." 

Once the tickets have been submitted, our team will review the requests and send over next steps or additional information to help you complete the mirroring process. 

Summary

Think of a mirror site as a secret twin 👨👨  who doubles the potential of an already great site, without the stress of having to set it up from scratch. Wonder twin powers activate!

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