There are many types of customers who shop your store; some you know and some you don’t. 👩‍💼 👷‍ 👨‍⚕️ 👩‍🏭  For those with whom you have a relationship, such as wholesalers or loyal customers with a login, you can offer special pricing (lower than the general public). Now that’s cool! 😎

These prices can be set under the Advanced Info > Pricing Levels of the product details page in your Admin Area. 

Setting Up Discounted Prices For Products

All products have a special Pricing Levels section. Here, you enter a price for the one or more levels of discounted prices offered for a particular product.

  1. Go to Inventory > Products
  2. Click the code of the product you want to edit
  3. Under Advanced Info > Pricing Levels, enter the special price(s) for the appropriate discount price level(s)

Choosing Customers To Receive Discount Pricing Levels 

  1. Go to Customers > Accounts and click the ID you want to edit
  2. Under Special Privileges, select the Pricing Discount Level for this customer
  3. Click Save

No quantity-based discounts? No problem!

If you don’t want special-pricing customers to receive quantity-based discounts available to all customers, follow these steps:

  1. Go to Settings > Config Variables > Search
  2. In the Name field, enter "Special"
  3. Click Search (You should see one result: the Enable Special Pricing Discounts config variable)
  4. Clear the check box in the Value column
  5. Click Save

Hiding Discount Price Levels

By default, any discount prices you set up will display on your storefront. To hide the different price levels so they aren't visible to your general population of shoppers, follow these steps:

  1. Go to Settings > Config Variables > Search
  2. Enter "Discount Price" in the Name field
  3. Click Search (You should see one result: the Display Discount Price Levels config variable)
  4. Clear the check box in the Value column
  5. Click Save

Editing The Pricing Level Heading

There are default discount pricing labels set up, but you might want to personalize these. Here's how:

  1. In the Pricing Levels section of the product, click Edit Special Pricing Level Names at the bottom of the list
  2. On the Configuration: Discounted Pricing Level Names page, enter or edit the text in the text box(es) corresponding to the discount level(s) you set above
  3. Click Save

Now when a customer with a discount level views a product for which that level has a special price, they will see the special price, as well as the normal price. The special price will be used when the product is added to their cart. 👍 

Setting Discount Percentages For Customers

You can also set up percentage discounts that apply across all products for specific customers.

  1. Go to Customers > Accounts and click the ID number of the account you want to edit
  2. Under Special Privileges, enter the discount for this customer in the Percent Discount field

Now when this customer views products they will all show a Sale Price, which reflects the percentage discount.

Summary

We make it easy for you to created different pricing levels in your store. This way, VIP customers can shop and save, without letting you general population in on the secret. 😀  That deserves a high five! ✋

Did this answer your question?