Your customers are ready to spend money – if they weren’t they wouldn’t be shopping in your store! So make it easy for them by configuring your store to receive payment in ways that suit your customers and your business.

Getting Started

To find your payment settings, head on over to Settings > Payment in your Admin Area. 

The Tab View is divided into three tabs: Payment Gateway, Card Setting, and More Payment Types.

Setting Up Your Payment Gateway ⛩️

As a store owner, choosing the electronic payment gateway you’ll use to process incoming payments is a very important decision! Ideally, you want a payment gateway that's reliable and stable, easy to integrate with Volusion and provides all the processing features you need such as authorizing, capturing, crediting, and voiding payments.

For US-based merchants, the Verified Volusion Merchant Program provides a full-featured, stable, and affordable payment platform with Authorize.Net. 

Configuring Gateway Information

Once you've decided which payment gateway to use with your store, you'll need to sign up with that gateway provider and obtain the unique credentials required for activation. Once you have these credentials, the integration is simple:

  1. From your Admin Area, go to Settings > Payment.
  2. On the Payment Gateway tab, select the country you are based in from the Gateway Country menu.
  3. Select your payment gateway from the Gateway Name drop-down.
  4. Depending on the Gateway Name selected, several more fields will open. These will be labeled with the names of the authorization credentials required to connect to the selected gateway. They should correspond with the credentials supplied by the gateway's vendor. Enter the appropriate credentials in the corresponding fields and click Save.
  5. If the gateway you want to use is not shown in the Gateway Name drop-down, select Other. This will open another field labeled Gateway Name and three Custom fields.
  6. Enter the name of the Gateway in the Gateway Name field.
  7. See Payment Gateway Integration Information to determine which authorization credential should be entered into which custom fields.
  8. Click Save.

That's it!

Card Settings

This tab allows you to choose which credit/debit cards to accept on your site.

  1. Select the cards you want to accept on your site. Make sure cards you do not want to accept are deselected. Deselected cards are moved to the Inactive Cards view and hidden unless you click Show Inactive Cards.
  2. Click Save.

The cards you want to use will now be shown in the Active Cards section!

More Payment Types

This tab is where you set up alternative payments types (i.e., not credit/debit cards)

  1. Go to Settings > Payment.
  2. Select the More Payment Types tab.
  3. Enable the payment methods you want customers to be able to use.
  4. If any of the payment methods you want to use have a Settings link, click on it and refer to the corresponding section below.
  5. When you’re finished, click Save.

Note that several methods have Settings links that will open additional fields you need to fill out!

Electronic Check 🖥️ ✍️

If you want to accept electronic checks (e-checks), you’ll have to register with a suitable vendor. Volusion provides e-check integration with several major payment gateway providers including, Authorize.net, USAEpay, and TransFirst!

Once you’ve registered with an e-check service provider, configuring your store to accept e-checks by:

  1. Go to Settings > Payment.
  2. Select the More Payment Types tab.
  3. Enable Electronic Check and select the electronic check gateway from the drop-down list.
  4. Enter the authorization information supplied by the gateway vendor in these fields.
  5. Click Save.
  6. Click the Payment Gateway tab and select Alternative Settings.
  7. Change the setting for authorization method to Authorize and Capture at Sale and click Save.

Congrats: you're all set up to accept e-checks!

PayPal

If you want to accept PayPal, you must have a PayPal Business account.

  1. Go to Settings > Payment > More Payment Types.
  2. Enable PayPal and select whether you'd like to use PayPal Express (Recommended) or PayPal Standard
  3. For PayPal Express, paste the PayPal API Username, API Password and API Signature that you get from your PayPal Business account. Click Save to finish configuring your store to offer PayPal Express!
  4. If you selected PayPal Standard, you simply need to enter the PayPal Email Address for your PayPal Business account and click Save.

Amazon Pay 🤑

If you want to enable Amazon Pay, you must configure the necessary settings in your Admin Area and in your Amazon seller account.

  1. Go to Settings > Payment > More Payment Types.
  2. Enable Amazon.
  3. In the four new fields that display, paste your Amazon Seller/Merchant ID, Client ID, Access Key and Secret Key. See Amazon Pay for the location of these credentials and other considerations.
  4. Click Save to finish enabling Amazon Pay for your store!

Note on Other Payment Types ☝️️

Payment methods such as Money Order, Check by Mail, COD, Purchase Order, Wire Transfer, and Cash are also available. However, Volusion software doesn't perform any automated validation of these payment methods. It's up to you to make separate payment arrangements with your customers and manually notate your orders accordingly! 

Payment Gateway Transaction Settings

At the bottom of the Payment Gateway tab is a link labeled Alternative Settings that opens the Payment Capture Settings window.

These settings govern how your store will authorize credit payments. By default, Volusion is configured with the most secure setting. However, you may need to make changes to the authorization/capture mode. Here's some information about all three settings:

  • Authorize at Sale, Capture at Shipping (This setting is the safest way to capture funds. Credit cards will be authorized for the purchase as soon as an order is placed. Once you've reviewed the order and are ready to ship the product, you can simply capture the transaction to collect payment!)
  • Authorize and Capture at Sale (This setting may result in chargebacks if fraudulent orders are captured. Credit cards will be authorized and charged immediately upon checkout. This setting eliminates the opportunity for you to review each order prior to capturing payment, and should only be selected when required by your merchant services provider.)
  • Authorize and Capture at Shipping (This setting may result in increased exposure to fraud. Credit card will not be authorized or captured until the order is shipped. This setting should only be selected when required by your merchant services provider.)

Summary 👛

A simple payment process is one of the most important aspects of your store. With Volusion's variety of options, you're sure to have customers spending with ease!

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