ShipStation is a web-based shipping solution that streamlines the order fulfillment process for online retailers. With real-time integrations into popular marketplaces like eBay, Amazon, Sears, Etsy and Newegg, ShipStation handles everything from order import and batch label creation to customer communication. As a cloud-based software solution, ShipStation is compatible on both Mac and PCs through any web browser — from anywhere!

Getting Started

Integration with ShipStation requires access to the Volusion API, which is available on Pro, Premium, Gold, and Platinum monthly hosting plans.

To learn about all the features and benefits of ShipStation, or to register for an account, visit www.shipstation.com. Once you've established an account with ShipStation, you can follow the instructions below to integrate it with your Volusion store.

Integrating Volusion with ShipStation

To get started, log in to your ShipStation account and follow these steps:

  1. Click the Settings icon (gear wheel) in the top navigation bar, then select Selling Channels from the left navigation.
  2. Click Connect a Store or Marketplace and select Volusion from the list of options.
  3. Follow the instructions provided.*
  4. Enter the information associated with your Volusion store.

*Steps 2 and 3 of the ShipStation instructions suggest creating a new administrator account specifically for the ShipStation integration. Volusion does not recommend this method, as it is unnecessary and may become a security issue in the future! We recommend that merchants skip steps 2 and 3, and instead use the API URL generated for their regular admin account.

Any time you update the password for your admin account, you can easily copy the new Volusion API URL and replace it using the same method outlined above. For more information, see "The Volusion API"!

Field Names

Here are some handy reference names you'll want to use with ShipStation:

Volusion Field: AddressValidated
ShipStation Field: Address Verified  

Volusion Field: Total_Payment_Received
ShipStation Field: Amount Paid 

Volusion Field: CustomerID
ShipStation Field: Customer ID 

Volusion Field: BillingFirstName + BillingLastName
ShipStation Field: Customer Name 

Volusion Field: Order_Comments
ShipStation Field: Customer Notes 

Volusion Field: BillingPhoneNumber
ShipStation Field: Customer Phone 

Volusion Field: GiftWrapNote
ShipStation Field: Gift Message 

Volusion Field: OrderNotes
ShipStation Field: Internal Notes 

Volusion Field: OrderDate
ShipStation Field: Order Date 

Volusion Field: OrderID
ShipStation Field: Order Number 

Volusion Field: OrderStatus
ShipStation Field: Order Status 

Volusion Field: PaymentAmount
ShipStation Field: Order Total 

Volusion Field: OrderDate
ShipStation Field: Payment Date 

Volusion Field: ShippingMethodID
ShipStation Field: Requested Shipping Service 

Volusion Field: ShipResidential
ShipStation Field: Residential 

Volusion Field: ShipAddress1
ShipStation Field: Ship Address 1 

Volusion Field: ShipAddress2
ShipStation Field: Ship Address 2 

Volusion Field: ShipCity
ShipStation Field: Ship City 

Volusion Field: ShipCompanyName
ShipStation Field: Ship Company 

Volusion Field: ShipCountry
ShipStation Field: Ship Country 

Volusion Field: ShipFirstName + ShipLastName
ShipStation Field: Ship Name 

Volusion Field: ShipPhoneNumber
ShipStation Field: Ship Phone 

Volusion Field: ShipPostalCode
ShipStation Field: Ship Postal Code 

Volusion Field: ShipState
ShipStation Field: Ship State 

Volusion Field: TotalShippingCost
ShipStation Field: Shipping Amount 

Volusion Field: SalesTax1 + SalesTax2 + SalesTax3
ShipStation Field: Tax Amount 

Volusion Field: GiftWrap
ShipStation Field: Item Option [Gift Wrap] 

Volusion Field: Options
ShipStation Field: Item Options 

Volusion Field: OrderDetailID
ShipStation Field: Item External ID 

Volusion Field: ProductCode
ShipStation Field: Item SKU 

Volusion Field: ProductName
ShipStation Field: Item Description 

Volusion Field: ProductPrice
ShipStation Field: Item Unit Price 

Volusion Field: ProductWeight
ShipStation Field: Item Weight 

Volusion Field: Quantity
ShipStation Field: Item Quantity 

Volusion Field: TotalPrice
ShipStation Field: Item Extended Price 

Summary

ShipStation is a powerful platform for streamlining the order fulfillment process and making your job easier. To learn more, please visit www.shipstation.com!

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