Advice and answers from the Volusion Team

Connect With Customers

Engage with customers using email marketing, Intercom and more. 👯

40 articles in this collection
Written by Alison Garrison and Volusion
Interact Even More

How to Identify Whom You Have Sent Newsletters to

Want to see to whom you've sent newsletter? Just follow this easy step!
Written by Alison Garrison
Updated this week

The Volusion Facebook Store Feature

The Volusion Facebook Store feature lets you use FB to sell even more. Learn more about it here! 💰
Written by Alison Garrison
Updated this week

Newsletters

Written by Alison Garrison
Updated over a week ago

How to Add Custom Fields

Written by Alison Garrison
Updated yesterday

How to Add a Facebook Icon or Link to Your Homepage

Written by Alison Garrison
Updated yesterday

How to Create Newsletter Signup Forms in Your Nav Menu Promotions

Written by Alison Garrison
Updated yesterday

How to Troubleshoot Broken Email Newsletter Images

Need to troubleshoot some broken images in your email newsletter? We have the answers here!
Written by Alison Garrison
Updated this week

Wholesale Customers

We have some specific advice for stores with wholesale customers. Learn more here!
Written by Alison Garrison
Updated this week

How to Create Membership Products and Incentives

Written by Alison Garrison
Updated over a week ago

Volusion Live Chat Integration

Written by Alison Garrison
Updated over a week ago

Volusion Live Chat Settings

Written by Alison Garrison
Updated over a week ago

Anonymous Customer Accounts

Written by Alison Garrison
Updated over a week ago

How to Add Custom Fields to the Checkout Page

Written by Alison Garrison
Updated yesterday

How to Use Custom Fields to Gather Marketing Data

Written by Alison Garrison
Updated over a week ago

Customer Account Management

Written by Alison Garrison
Updated over a week ago

Monthly Newsletter Sending Limits

Written by Alison Garrison
Updated over a week ago

Using iContact With Volusion

Written by Alison Garrison
Updated over a week ago

How To Ban or Cancel A Customer’s Account

The customer is almost always right. But what happens when they’re not? Learn how to ban or cancel an account if someone behaves badly.
Written by Alison Garrison
Updated yesterday

Customer Access Keys

Written by Alison Garrison
Updated over a week ago

Email Account Limits for Use With the Volusion CRM

Written by Alison Garrison
Updated over a week ago

Customer Settings

Written by Alison Garrison
Updated over a week ago