Connect With Customers

Engage with customers using email marketing, Intercom and more. πŸ‘―

39 articles in this collection
Written by Alison Garrison, Maren J, and Volusion
Interact Even More

How to Identify Whom You Have Sent Newsletters to

Want to see to whom you've sent newsletter? Just follow this easy step!
Written by Alison Garrison
Updated over a week ago

The Volusion Facebook Store Feature

The Volusion Facebook Store feature lets you use FB to sell even more. Learn more about it here! πŸ’°
Written by Alison Garrison
Updated over a week ago

Newsletters

Newsletters and email marketing are great ways to keep customers engaged with your store. Learn more here! πŸ“°
Written by Alison Garrison
Updated over a week ago

How to Add Custom Fields

Custom Fields let you get to know your customers even better. Here's how you can edit them! πŸ‘‹
Written by Alison Garrison
Updated over a week ago

How to Create Newsletter Signup Forms in Your Nav Menu Promotions

Want to get more people to sign up for your newsletters? Here's how you can get their info! πŸ‘‹
Written by Alison Garrison
Updated over a week ago

How to Troubleshoot Broken Email Newsletter Images

Need to troubleshoot some broken images in your email newsletter? We have the answers here!
Written by Alison Garrison
Updated over a week ago

Wholesale Customers

We have some specific advice for stores with wholesale customers. Learn more here!
Written by Alison Garrison
Updated over a week ago

How to Create Membership Products and Incentives

Incentives and memberships are a great way to keep customers coming back for more. Read on to learn how to set them up in your store! πŸ–
Written by Alison Garrison
Updated over a week ago

Volusion Live Chat Integration

Our Live Chat feature keeps you and your customers in sync, so you can answer their questions ASAP. Learn more about it here! πŸ’¬
Written by Alison Garrison
Updated over a week ago

Volusion Live Chat Settings

Here are some handy features to help you make the most of Volusion's Live Chat feature!
Written by Alison Garrison
Updated over a week ago

Anonymous Customer Accounts

It's easy to create anonymous accounts to protect customers' privacy. Learn more here! πŸ™ˆ
Written by Alison Garrison
Updated over a week ago

How to Add Custom Fields to the Checkout Page

Make your order processing page more interactive – and more informative – by adding custom fields to ask your customers questions! ❓
Written by Alison Garrison
Updated over a week ago

How to Use Custom Fields to Gather Marketing Data

Custom fields can help you dive even deeper into customer data. Learn all about creating and using them here! πŸ‘•
Written by Alison Garrison
Updated over a week ago

Customer Account Management

Managing your store's customers is a vital part of your business. Luckily Volusion makes managing customer information easy! 😊
Written by Alison Garrison
Updated over a week ago

Using iContact With Volusion

iContact can be a great asset for your store. Learn more about using it here!
Written by Alison Garrison
Updated over a week ago

How To Ban or Cancel A Customer’s Account

The customer is almost always right. But what happens when they’re not? Learn how to ban or cancel an account if someone behaves badly.
Written by Alison Garrison
Updated over a week ago

Customer Access Keys Table

Need to learn more about the Customer Access Keys Table? We've got you covered!
Written by Alison Garrison
Updated over a week ago

Email Account Limits for Use With the Volusion CRM

Volusion's CRM makes interacting with customers even easier. Find out more details about email account limits in this article!
Written by Alison Garrison
Updated over a week ago

Customer Settings

Customer Settings let you get personal with your shoppers. Learn all about them here! πŸ‘―
Written by Alison Garrison
Updated over a week ago